CHLOÉ Woody Medium canvas tote bag

Your order will be processed in 2-3 working days after your payment. Once you place an order with us, we immediately get to work preparing and packing your bags in our warehouse in China. In just a couple of days, your parcel will be picked up by an express courier. We use a special delivery channel that makes sure your package arrives safely and is not seized by customs. We'll also update you on the tracking number a few days after pick-up. So you can always monitor the status of your delivery.

Delivery will take around 7-10 working days (depending on the covid situation). We will send the package via DHL or FedEx or any other express courier and the declared value will be around 20 usd per bag. It will be discrete and lower value because of the customs purposes. You will also get a tracking number for your parcel via e-mail.

We offer free worldwide shipping on all orders.

Currently, we accept credit or debit card payments, direct bank transfers, and multiple cryptocurrencies.

If you would like to change or cancel your order, please contact us within 24 hours after an order has been placed.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We want to assure you that our number one priority is your satisfaction. We understand that sometimes you may change your mind after purchasing a product, and while we cannot always accommodate refunds in these cases, we will do our best to work with you to reach a resolution that leaves you happy. In the event that a product arrives in perfect condition but you have simply changed your mind, we unfortunately cannot process a return. However, if an error was made on our part or the parcel is seized, we will be happy to ship you another product. Thank you for choosing us as your go-to source for all your needs; we appreciate your business and hope to serve you again in the future.

To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a confirmation email, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We want you to be satisfied with your purchase, and we know that you will be impressed with the quality and craftsmanship of our products.

If you choose to pay by credit or debit card, you will receive a payment link shortly after placing your order. This link will allow you to make your payment securely and conveniently online. Please note that we are unable to accept payments directly on our website due to the nature of our business, but our payment link ensures that payments are fast and secure. We take the security of your personal and financial information very seriously, so you can rest assured that your payment will be processed safely.

At our replica Store, we understand how frustrating it can be when you find the perfect product but don't have your preferred payment option available. We know that for many people, PayPal is an excellent and established payment option. Unfortunately, Replica Store is in a delicate business, so PayPal will not let us use their payment processor. We apologize for any inconvenience this might cause our customers, but luckily we are still able to provide other secure payment options.

We value our customers' trust and security above all else. Thank you for supporting us and rest assured that when shopping at our store you are purchasing high-quality products safely and securely.

We understand that purchasing a product from a new website can be intimidating for first-time buyers, especially when there is no assurance that they will receive a quality item or receive anything at all. However, we want to assure you that we are committed to providing our customers with the best possible service and high-quality products.

We understand that trust is earned and not given, and we are willing to work to earn your trust. We ask that you give us a chance and we promise that we will not let you down. We are confident that you will be satisfied with the quality of our products and services.

You can check for customer reviews, which can provide valuable insight into the quality of our products and services. We have many positive reviews from satisfied customers who have purchased from us in the past, which can serve as a testament to the legitimacy of our business.

We understand that taking the first step can be difficult, but we want to make it as easy as possible for you. If you have any questions or concerns, please don't hesitate to contact us. Our customer service team is always happy to assist and we are committed to providing you with the best possible service.

We hope that you will choose to do business with us, and we look forward to the opportunity to earn your trust and satisfaction.